Welcome to Our Customer Portal!
New Features:
- Online payments with real-time posting to your utility account
- Detailed billing history
- Usage information and graphs (Coming Soon!)
- Easily manage multiple accounts
- View monthly statements (Coming Soon!)
To pay your bill at any time by phone: 888-299-1527
Water Department: 256-734-2900
Sanitation Department: 256-287-1142
Please Note: As part of our recent changes, you have been assigned a new Customer Number and PIN. For customers with valid contact information in our previous system, automated phone calls and emails were sent out containing the new Customer Numbers and PINs.
For all customers, updated Customer Numbers and PINs will be printed on the next bill that you receive.
Your customer number and PIN are printed on your utility bill. Where is my PIN?
Login to pay your utility bill, view billing history, set up auto payments, save payment methods, manage multiple utility accounts, and use other features.